Over 400 Crews Mobilized for Midwest Ice Storm


After the January 30th ice storm, numerous utilities from Oklahoma, Kansas and Missouri and on up into Michigan, New York and Ontario suffered from thousands of broken poles, crossarms and sagging lines such as this AEP/PSO transmission line near Lawton, Oklahoma. Westar Energy in Kansas lost over 1,100 poles and 1,600 spans of primary, as well as thousands of crossarms and individual service lines.

Winter got off to a fairly quiet start for brand new Corporate Storm Coordinator Jeff Asplundh in Willow Grove-just some heavy snow in early January in the Southeast and some lake-effect snow in New York, none of which required mobilizing outside crews.
But then the ice storm of January 30th hit the Midwest, devastating utility systems and trees, and knocking out power to over 600,000 people. Within two days, Jeff had mobilized over 400 Asplundh crews to Kansas, Missouri and Oklahoma! Remnants of this ice storm also wreaked havoc on a few utilities in Michigan, New York and the province of Ontario, Canada.

The Mel Riley Region, especially the Kansas City area, played host to the greatest number of outside crews-more than 380 tree and line construction crews from 14 different Asplundh management regions. They traveled from 13 states, some from as far away as Ohio and even Florida, for the debris disposal project that followed. In fact, over 100 crews remained throughout most of the month of March to handle storm clean-up! There will be more on that story in the Summer issue of The TREE.
Beyond the Mel Riley Region, 14 tree crews were dispatched to the City of Ponca, Oklahoma Electric Cooperative and Oklahoma Gas & Electric in the Dan Thurston Region. Also in Oklahoma, eight line construction crews were sent to AEP in the Tom Leverentz Region.
By the evening of February 1, the ice storm had progressed northeastward. Detroit Edison in lower Michigan called in additional line crews from our subsidiaries, Asplundh Construction Corp. in New York and Utility Lines Construction Services, Inc. in Connecticut, along with 20 tree crews from the Rod Cornett and Mike Early Regions. In western New York, 65 tree and line crews were mobilized from three states to assist Rochester Gas & Electric and Niagara Mohawk in restoring power. Asplundh Canada Manager Bryan Sackville in the province of Ontario responded to several storm emergency requests, but did not need outside assistance.


At a staging area in a former store parking lot, over 300 Asplundh crews from 13 different states started their 12-hour shifts with breakfast in a tent and by cycling the booms through their various positions to make sure the aerial lifts were safe and ready to work. Then they set out, box lunches on board, to work for Kansas City Power & Light and the Cities of Kansas City (KS), Gardner and Overland Park.

In the Midwest, the lines were cleared and the power was restored within a week, 10 days at the most. Appreciative letters, calls and e-mails poured into the Riley Region office, including a bound copy of 18 thank-you notes and drawings created by the second graders at Gardner (KS) Elementary School. They were directed to Supervisor Jeff Duncan and Assistant Supervisor Jeff Link who had been quoted in local media reports. General Foreman Herb Babb also received a stack of drawings and thank-you notes from the students of Mulberry Elementary School in Eureka, Kansas.
Check out these great comments listed below (and in the 'Orchids' section on page 12) from customers and property owners who were impressed with our storm response:

Storm Orchids - Midwest

From a letter to Vice President Mel Riley in Kansas from Westar Energy's Senior Vice President, Customer Operations Richard Dixon: ... "Thanks to the efforts of your crews and others who were sent to help us, service was finally restored to all customers on February 8. During the restoration efforts and since, I have heard nothing but praise for your crews in terms of safety, workmanship and cooperation. We were truly fortunate to have had these fine people working on our property."

From a letter to Vice President Mel Riley from Missouri Public Service/
EnergyOne's Regional Director Brett Opfer and Vice President Electric Field Operations Carole Lange: ...
"Missouri Public Service was very fortunate to have been able to call on Asplundh Tree Expert Co. for support with our restoration efforts. Without the cooperation, professionalism, dedication, and determination of your staff, the massive restoration to our customers could not have been completed in such a timely manner. ... We can't thank you enough for your support and professional courtesy in sharing your resources."


With deceiving beauty, brilliant sunshine made the ice glisten on the trees as a convoy of Asplundh Construction Division crews from the Preston Polk Region arrived in Lawton, Oklahoma. Based in Georgia, the Polk Region line crews were called in to help repair damaged overhead lines for AEP/PSO.

From a letter to Vice President Mel Riley from Kansas City Power & Light Director of Reception, Staging and Integration Mark Schuler: ... "We cannot thank you enough or truly show how much we appreciate you allowing your people to leave their families and jobs and come to Kansas City to assist in the storm restoration effort. Without your help, we would never have restored service as quickly as we did."

From a letter to Vice President Mel Riley from Kansas City (KS) Board of Public Utilities Electric Operations Manager Tony Pike: ... "Many thanks for the long, long hours and the time away from your home and family-not to mention all the other inconveniences you've endured during this restoration process. Without your continuing cooperation, it would have been impossible for us to restore electric service to our customers in such a timely manner."

Regarding Foremen Jimmy Babb and Jeramie Batson, and Crew Member Jose Gutierrez and Cacey Batson in the Mel Riley Region, working for Westar Energy: ... "After our ice storm, the trees in Dexter (KS) were in a shambles, and without their expert assistance, had another storm rolled in, we would have lost power again. They did not make my trees new again, but they are certainly in much better shape now than when your crew of hard chargers first rolled into town."

Missouri Public Service Operation Supervisor Chuck Elliott wrote regarding General Foreman Conley Burns, Foremen Hank Lockhart, James Parker and Clifford Quarles and crews from the Eugene Wyatt Region (LA): ... "These crews were some of the best tree trimmers I've had the pleasure to work with. They were willing to take on any task and were certainly an asset to the restoration of power to thousands of our customers during the worst ice storm this company has had in 80 years."

From a letter to Supervisor Juan Montero (TN) from Kansas City Power & Light Line Clearance Superintendent Andrew Dodson: ... "In the most damaging storm KCPL has ever experienced, more than 285,000 customers were without electricity and your efforts were vital in the storm restoration process. In addition, I have not heard of any major safety incidents, which speaks well of your company's safety program. The professionalism that your crews showed proved that the focus was to restore power in a time-efficient manner with a strong focus on safety."


Once the ice melted and the power was restored, Asplundh crews from 11 different states were contracted to remove hangers and properly prune damaged limbs, as well as collect wood debris. Log loaders ('clam' trucks) like this one from the Steve Bostock Region in Alabama loaded brush into tractor trailers for almost three weeks.

Storm Orchids - Northeast

From a letter to Asplundh regarding General Foremen Scott Hoyt and Ned Landis of the Lonnie Heffner Region (PA) and General Foreman Mike Zehler of the Larry Moore Region (NY) sent by Niagara Mohawk Forestry Supervisor James Bennett: ... "I just wanted to thank you for the crews that you sent to the Genesee Region in Western New York. These crews worked well with line crews as well as other tree crews. They respected the property of our customers, and communicated with our customers whenever possible. They worked long hours at this difficult task without incident or injury. The general foremen that you sent were a tremendous help getting crews organized, communicated well with the storm center to set priorities, and stayed well ahead of line crews."

From a letter to Asplundh Canada Manager Bryan Sackville (Ontario) sent by Peninsula West Utilities Line Supervisor Rudi Pahl: ... "Please convey my thanks to your [General] Foreman Glen Best for his quick response in providing us with men and equipment on very short notice. Also, please convey a very special thanks to Daryn [Marsh, Foreman] and Russ [Peel, Groundperson] who worked long hours in very difficult conditions to help restore power to our customers. ... One of your men went above and beyond the call of duty to help restore power to customers who had been without for most of the day. A large tree, situated in the middle of a fast running creek, had fallen over a 4,800 volt power line. Daryn managed to walk approximately one mile over a frozen, plowed field and then waded into knee deep water to cut the tree clear of the power lines. The power was restored and Daryn continued to work in very cold weather with very cold, wet feet. Please convey a very special thanks to Daryn for being a dedicated professional under very extreme conditions."

From a letter to Asplundh Canada Manager Bryan Sackville (Ontario) sent by Port
Colborne Hydro Line Superintendent Ed Young: ...
"I would like to take this opportunity to express our heartfelt gratitude for the assistance rendered by Paul [Veismanis, Foreman] and your crew [Groundpersons Sean Lippelt and Russ Peel] during our recent ice storm. ... By the early morning hours of Friday, February 1, Port Colborne Hydro had virtually no customers with power. By Sunday evening, February 3, the system was completely restored. That the power was restored as quickly, efficiently and safely is due to the response, cooperation and hard work from people such as your employees."

Storm Orchids - No Name Given

From a letter to the Asplundh office in Lenexa (KS) sent by a customer of the Kansas City (KS) Board of Public Utilities: ... "Your employees were very courteous, polite, highly professional, and did some outstanding maneuvering under dangerous and iced conditions. We just wanted to let you know you were appreciated."

From an e-mail to Manager Ellis Anderson (TN) regarding one of his crews working for Kansas City Power & Light: ... "Power was lost to us on Wednesday, the 30th of January due to an 80-ft. hackberry that landed on our lines. The most wonderful sight was your orange truck pulling up on Saturday evening. The men completed their task quickly and were very pleasant to talk to even though they had been working for days on end, and sometimes 16-hour days."

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