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About

General FAQS

Wood chips are recycled whenever possible, either as fuel or as landscape material. Chips are given away to the public in some areas. Ask the crew working in your area about availability or contact your local Asplundh office for more details.

Remember that the chips are freshly ground, may vary in quality, and contain a mixture of leaves, wood and bark. Crews cannot provide partial loads. A full load is about the size of a minivan. Consult your local Asplundh office about how to best use chips as mulch in the landscape.
“AH - splund”. The final “H” is silent. It is a Swedish family name meaning “grove of aspen trees".
AsplundhDiecastTruck_Web-th
This GMC die-cast metal truck with Altec aerial lift is a 1:34 scale model of the real thing. It has a movable boom, bucket and outriggers with working headlights. Asplundh employees and its customers can own one for the discounted price of $79.95. The general public can purchase this model for $95.95. This price does not include shipping/handling or applicable sales tax.

The truck models are available for purchase through First Gear, Inc. Click here to order online.
Asplundh sold its manufacturing division to Altec Industries in 1992. They still manufacture the Asplundh equipment line and can help you obtain manuals, spec sheets and other helpful information.

Altec Industries can be reached by phone toll-free at 1.800.331.1038 or on the web at www.altec.com. Please have your model and serial numbers handy.
Used Asplundh equipment is available for purchase by auction or through selected dealers. If interested, please contact the companies below.

Auctions

Housby Auctions
Web Site: www.housby.com
E-mail: jmodlin@govocon.com
Phone: 1.515.210.5941

JJ Kane Auctioneers
Web Site: www.jjkane.com
E-mail: Jeremy.walters@jjkane.com
Phone: 1.707.693.2548

Ritchie Bros Auctioneers
Web Sites: www.rbauction.com or www.equipmentone.com
E-mail: jordanclay@ritchiebros.com
Phone: 1.610.645.6559

Dealers

Iron Technic Enterprises – Woodinville, WA
Web Site: www.itetrucks.com
E-mail: mail@itetrucks.com
Phone: 1.425.485.7017

Joe’s Auto Sales – Elkton, FL
Web Site: www.usedfloridatrucksllc.com
E-mail: jbas1989@cs.com
Phone: 1.800.697.2885

Please click here for critical safety information.  

FAQS For Employees

We’ve gathered together on this page some of the questions most asked by our employees. The questions are arranged topically by Home Office Department. If you don't see your question answered here, please feel free to contact us at the Home Office toll-free at 1.800.248.TREE or e-mail FieldPersonnel@asplundh.com.

The company has contracted with a national employment verification service, The Work Number for Everyone, a service of TALX Corporation. All requests for employment verifications and salary information must be submitted to The Work Number for Everyone. This service provides employment and salary information to verifiers either through a touch-tone phone or the internet. There is no cost to our employees for this service.

Verifiers can contact TALX by either calling 1.800.367.5690.or via the internet at www.theworknumber.com. Social Service Agencies or Child Support Offices may call 1.800.660.3399. Our company code is 10426. You may obtain further information regarding this service by clicking here or you may call a TALX Customer Service Representative at 1.800.996.7566.
Click here for information/FMLA policy (en español), regarding Family Medical Leave (FML), such as eligibility, reasons for taking FML, and the steps that must be taken to apply for FML. We do not automatically designate leave as FML. Employees must complete and submit the FML application and medical certification forms within the required timeframe (15 days) to be approved for FML. Most states follow Federal FMLA guidelines, which provides up to twelve weeks of unpaid, job-protected leave and ensures continuation of existing health coverage to eligible employees who meet the requirements for taking the leave and follow the policy requirements. In states where the law extends the leave beyond 12 weeks, the state law would apply (example: Connecticut allows up to 16 weeks of unpaid leave). Please click to view the FMLA posting (en español), a Leave of Absence Application (en español), and Certification of Health Care Provider Form (employee own, family member, military qualifying exigency, employee own covered military, and caring for a veteran). Additional information and any questions must be directed to the Benefits Department at the Home Office by calling 1.800.248.TREE, ext. 4271 during normal business hours, 8:30 AM - 5:00 PM (EST).
Benefits vary by region and union affiliation. Please contact your General Foreperson or Supervisor for details. Additional information can also be obtained by calling the Benefits Department at the Home Office at 1.800.248.TREE.
You may be eligible to continue existing health benefit coverage if you leave the Company for any reason other than a discharge related to Gross Misconduct. Once your reason for separation from active service has been reported and you are determined eligible for continued coverage under COBRA, you will be sent a COBRA notice and an election application, along with the applicable rates. The completed application must be returned to elect continued coverage. Should you subsequently return to active service, contact your General Foreperson or Supervisor immediately to determine eligibility for re-enrollment under the group health plan. Please direct all COBRA questions to the COBRA Specialist at 1.800.248.TREE, ext. 4345.

FAQS For Property Owners

Here are some of the most asked questions about our utility pruning operations. If you don’t see your question answered here, please feel free to contact us at the Home Office toll-free at 1.800.248.TREE or e-mail info@asplundh.com.

Wood chips are recycled whenever possible, either as fuel or as landscape material. Chips are given away to the public in some areas. Ask the crew working in your area about availability or contact your local Asplundh office for more details.

Remember that the chips are freshly ground, may vary in quality, and contain a mixture of leaves, wood and bark. Crews cannot provide partial loads. A full load is about the size of a minivan. Consult your local Asplundh office about how to best use chips as mulch in the landscape.
“AH - splund”. The final “H” is silent. It is a Swedish family name meaning “grove of aspen trees”.
There are many reasons to prune or remove trees that are growing into power lines.
Some common reasons include:
    • Utilities are usually required by law to maintain safe and reliable electric service for the public.
    • Trees near utility lines must be pruned or removed to keep the power on, and to protect high-voltage lines from damage.
    • Reducing the threat from trees will reduce power failures and the hazard of downed wires, especially during storms, when trees and branches sway considerably. A single tree failure can cause a power outage for thousands of people.
    • The amount of pruning varies depending on the type of tree, how often the tree is pruned, and the type of power line.
    • Tree care industry standards recommend removing branches that grow toward the lines, reducing the amount of pruning needed in the future.
    • Some trees grow many feet per year, and will quickly grow back into the lines unless they are adequately and properly pruned.
    • Tall growing trees directly beneath power lines may require extensive pruning, including the removal of the main leader.
Most power lines have an easement that allows the utility access for maintenance as necessary. Regardless of the easement, the utility provides a public service, and is required by law to provide safe and reliable electricity for everybody. This sometimes requires us to prune or remove trees that are located on private property. You will not be billed for this FREE service.
NO! The voltages of the power lines are much higher than household current. Any work around power lines must be performed by professional line clearance personnel. All of Asplundh’s professional utility arborists have been specially trained to work around power lines. Never attempt to do utility pruning yourself, and do not hire anyone to do the work. If you have any questions about who is qualified to do line clearance work, contact your local utility company.
Topping (stubbing and rounding over) is bad for trees, and often causes rapid growth back toward the power lines. Generally, we only prune the part of the tree that could affect the lines. This allows the rest of the tree to naturally grow away from the power lines.

Figure13

Courtesy of ISA's Best Management Practices: Utility Pruning of Trees
Trees naturally adapt to changing conditions, and it is not unusual for trees to have more foliage on one side than another. Roots hold the tree up, and are generally not affected by utility pruning. Most importantly, after pruning, the tree can no longer contact the high-voltage lines.

Figure11

Courtesy of ISA's Best Management Practices: Utility Pruning of Trees
We try to preserve as much of your tree as possible. Once it is clear of the lines, another tree service may be able to remove the tree for you if you wish. With approval from the utility company, Asplundh may be able to remove the tree. Remember that many trees are strong, fast growers that quickly begin to fill in after just one growing season.
We are working for the utility company, so we can only work on the trees that are most likely to affect the power lines. However, some of our regional offices do provide tree services to the residential and commercial markets. Please click here for a listing of regional offices that perform residential and commercial work.
The neighbor's trees may have been closer to or farther from the lines. They may be a faster or slower growing species, or have a natural growth pattern that required a different style of pruning.
Most utilities plan their utility pruning on a regular schedule, or cycle. The length of the cycle varies depending on location, weather, tree growth rates, and the overall condition of the trees along the lines. Generally, pruning must be done more frequently in areas with longer growing seasons and plenty of moisture. Cycles can be as short as just one year, or as long as six or more years.
The best way to protect utility lines and your trees is to plant "The Right Tree in the Right Place".

righttreeplace

When you plant a tree, make sure that there is room for the tree to attain its full size - both above and below ground! In addition to utility lines, trees often conflict with roads, buildings, signs and lighting. Tree roots can damage foundations, sewer lines, septic systems and pavement.
The Arbor Day Foundation, the International Society of Arboriculture, and the Tree Care Industry Association, all have valuable information about tree care. The TREE Fund is a non-profit foundation, supported by Asplundh, that funds research and education efforts into proper care for trees in our cities and towns.
AsplundhDiecastTruck_Web-th
This GMC die-cast metal truck with Altec aerial lift is a 1:34 scale model of the real thing. It has a movable boom, bucket and outriggers with working headlights. Asplundh employees and its customers can own one for the discounted price of $79.95. The general public can purchase this model for $95.95. This price does not include shipping/handling or applicable sales tax.

The truck models are available for purchase through First Gear, Inc. Click here to order online.

FAQs for Northeast Ohio

Wood chips are recycled whenever possible, either as fuel or as landscape material. Chips are given away to the public in some areas. Ask the crew working in your area about availability or contact your local Asplundh office for more details.

Remember that the chips are freshly ground, may vary in quality, and contain a mixture of leaves, wood and bark. Crews cannot provide partial loads. A full load is about the size of a minivan. Consult your local Asplundh office about how to best use chips as mulch in the landscape.
We cannot provide an exact date for when the pruning work will occur. While customer notification is very important to us, external factors such as weather, storms, and traffic cause frequent changes to our pruning schedule.
We follow pruning standards recommended by the American National Standards Institute (ANSI) A-300 and the International Society of Arboriculture. These standards help promote the health and well-being of your trees, while ensuring reliable and safe electric service. More information regarding these guidelines can be found at: www.ansi.org and www.isa-arbor.com.
Yes. Most tree care workers are not qualified to work near energized power lines. Asplundh employees are qualified utility line clearance professionals who meet OSHA qualifications and are the only ones who are legally permitted to work within 10 feet of power lines or work on a tree that has branches within 10 feet of power lines.
NO! The voltages of the power lines are much higher than household current. Any work around power lines must be performed by professional line clearance personnel. All of Asplundh’s professional utility arborists have been specially trained to work around power lines. Never attempt to do utility pruning yourself, and do not hire anyone to do the work. If you have any questions about who is qualified to do line clearance work, please contact your local utility company.
After a tree is pruned or removed, small tree limbs and branches are fed through a chipper and hauled away. Wood debris that is too large for the chipper, (approximately 4 inches in diameter and larger), is cut into manageable lengths and left on the property near the base of the tree. Disposal or use of all such wood is the property owner’s responsibility.
Nothing. Utility tree pruning and removal work is performed free of charge to you, courtesy of your local utility company.
Herbicides are used to safely target tall and fast growing vegetation species near power lines and create better habitat and food sources for wildlife. How is that? Herbicides work by blocking the chemicals needed by plants to convert water, sunlight, and nutrients into food for growth. Without food, the treated tree and vegetation species die, allowing low growing plants such as grasses, forbs and shrubs to flourish. These plants provide habitat and food for deer, turkey, and other birds and mammals.
Cleaning up debris left by storms or emergency restoration work is the responsibility of the property owner. Although our vegetation management services help to minimize power outages and damage caused by storms, we do not clean up trees or debris outside of our regular maintenance pruning. In the event of an emergency effort to restore power by removing trees or limbs from the power lines, debris will be left on the property in a safe fashion.
In some instances, tree removal is more appropriate than pruning. Tall or fast-growing trees directly under the power lines, saplings (brush), and high-risk trees (ex: diseased, leaning, split, etc.) are often candidates for removal, a process which can be coordinated with our work planners during the notification process.
While Asplundh cannot recommend tree care companies, you can find a certified arborist in your area by visiting the International Society of Arboriculture's web site.
Please feel free to call us at 330.877.8655 or e-mail us with any questions.

Contact Info

1.800.248.TREE

For personnel issues, please contact: FieldPersonnel@asplundh.com

For other concerns, please contact: CorpComm@asplundh.com

708 Blair Mill Road
Willow Grove, PA 19090

Employment

Asplundh welcomes inquiries regarding employment.

Please click here to see our current job opportunities.

An Equal Opportunity Employer, including disabled and vets.